Delivery
Production time 7 days + delivery
Goods are delivered by express courier to the street number indicated, on the ground floor.
Deliveries take place from Monday to Friday, within a couple of working days from shipment.
The delivery person will make up to 2 attempts to deliver: if no one is found, they will leave a delivery attempt notice.
Shipping your package
Packages are generally dispatched within a few days of receipt of payment and are shipped via Express Courier with tracking and signature upon delivery. If you prefer a faster delivery, an additional cost will be applied, so please enter your telephone number before confirming.
Whatever shipment choice you make, we will provide you with a link to track your package online.
Shipping costs include handling and packaging fees and postage. Handling costs are fixed, whereas transport costs vary according to the total weight and speed of the shipment. We advise you to group your items in one order. It is not possible for us to group two distinct orders placed separately, therefore shipping costs will be charged for each of them. Your package will be sent at your own risk, but particular care is taken with fragile items.
The boxes are adequately sized and your items are well protected.
Frequently asked questions about shipping
How long does it take to receive the order?+
Production times are approximately 7 working days; home delivery then takes place within a couple of working days from shipment, from Monday to Friday.
Where is the mattress delivered?+
The express courier delivers to the indicated street number, on the ground floor. They make up to 2 attempts: if no one is found, they leave a delivery attempt notice.
Can I track my shipment?+
Yes, whatever type of shipment you choose, you will receive a link to track the package online.
Can I request faster delivery?+
Yes, you can request express delivery for an additional cost. In this case, we ask you to enter your phone number before confirming the order.
If I order multiple items separately, do I pay more for shipping?+
Yes, it is not possible to group two distinct orders placed separately: we therefore recommend grouping items in a single order to save on shipping.